Deliveries
Delivery Schedule
1. Our delivery charges for mainland UK are as follows:
We charge a standard, one off flat rate of £8.50, for delivers anywhere on the UK mainland, for our planters and plants under 2metres in height. For plants with a pot size of over 15lts and a height of over 2mts a rate of £14.00 will be charged.
This charge will be detailed on the order page and will be included in the total price. This is a one-off charge for however many plants and pots ordered.
2. Pallet Delivery
We charge a standard pallet rate of £49.95 for larger planter orders, this charge will be detailed on the order page and will be included in the total. Deliveries are road-side and made by a one-manned delivery unit. It is essential that you make arrangements to safely off-load the goods when receiving the delivery. We recommend that only able bodied persons assist with delivery. Where a delivery date has been agreed with our carrier but the customer is not present to receive the delivery we reserve the right to charge the customer a minimum handling charge of £34.50 to cover part cost of the failed delivery. If there is a failed delivery attemp1t, a failed delivery and re-delivery charge will applicable.
For orders outside the UK mainland please call us to confirm the delivery cost.
3. We will deliver the goods to the address you specify for delivery in your order. It is important this address is accurate and where possible the goods are signed for. If the goods cannot be signed for on delivery please leave specific instructions where you wish the goods to be left on the 'Special Delivery Instruction Box' when you place your order or we will specify them to be left safe.
4. Please allow 5 to 10 working days for your goods to be delivered. If delivery is delayed due to causes beyond our control we will extend the delivery time by a reasonable period and contact you with the new arrangements.
5. We cannot accept any liability for any loss or damage to the Goods once they have been delivered.
